*We do offer refund, store credit or exchange for returned items
Returns can be a REFUND, STORE CREDIT or EXCHANGE ONLY. If you are not satisfied with your item, please return it in its original condition within 14 days of receiving your package, you must include the original packing slip to receive any credit. We will provide you a refund, store credit or exchange, minus our shipping and handling cost. Returns must be received unwashed and unworn. Items must be returned with original tags on it. Items sent back worn, makeup stains or any stains, pet hair, smoke smell WILL NOT be accepted. If an item is received back in this condition you will be responsible for the shipping cost to have the item returned to you. Buyer assumes all return/exchange shipping costs unless we made a mistake. Ship your returned merchandise at your own discretion, but we do encourage you to use a form of delivery confirmation, as the responsibility of the items is yours once delivered.
*Damaged or defective items
If you receive an item that is damaged or defective please notify us within 48 hours for a full refund. Notification past 2 day return window will not be eligible for a refund.
Ship returned items to:
Hip, Chic Boutique, 7200 Camp Bowie Blvd., Fort Worth, TX 76116
We will send you an email to notify you that we have received your return item.
NON-RETURNABLE ITEMS Unfortunately, we cannot accept the following for refund: Intimates, underwear, socks, tights, swimwear, earrings, hair accessories, body suits, cosmetics, returns received after 30 days from the original shipment date, all items marked “FINAL SALE,” washed, worn, damaged or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains, and shoes without the original box (the box must also be in the condition in which you received it and free of postage stickers or stamps). Hip, Chic Boutique reserves the right to determine eligibility for returns and update this Policy at any time without notice.
Shipping charges are non-refundable.
ALL CLEARANCE ITEMS ARE FINAL SALE.
ALL JEWELRY SALES ARE FINAL SALE.